FAQs 

​How Do I Place An Order?​

Placing an order is SIMPLE!......Once you have browsed through our online catalog(s) & decided on the perfect apparel (and/or) promotional products for your business or organization....You can either e-mail your order to us. (When doing so please include: any pertinent details pertaining to the order (i.e.) item color, imprint color, quantities, special printing instructions, etc.).......or simply pick up the phone and dial (217-577-2014) & let our highly experienced staff help you along every step of the way.

 

Wanting to place an order...but unsure what to get?

NO PROBLEM....Give us a call and we'll come DIRECTLY to you......it says it in our name...."CUSTOMER DIRECT MARKETING".....We go ABOVE & BEYOND for our customers. We will come to you & go over your specific wants & needs and will help you tailor a specific MARKETING plan to HELP you MARKET your business or organization in a WHOLE NEW WAY. With amazing products and the highest level of experience and customer service to BACK IT ALL UP!



 

Payment & Shipping:

In most cases payment is (due-on-receipt) or when your apparel (and/or) promotional product order arrives. There is "NO HASSLE" with taking time from your busy schedules to pick your items up. CDM delivers your items right to your FRONT DOOR! FREE! In some cases many companies & corporations, etc. can be set-up on NET 30 TERMS. We will work with you in every way that we can to satisfy your particular preferred payment methods!



 

Payment Options:

CDM accepts ALL MAJOR CREDIT CARDS, PERSONAL CHECKS, COMPANY CHECKS, CASHIERS CHECKS, MONEY ORDERS, & last but not least......CASH!



 

Returns & Refunds:

Custom imprinted apparel. artwork & order confirmations that were approved by the customer have a NO RETURN POLICY! This means if your order comes in just the way you ordered & approved it there won't be any need to return it! In any circumstance that you are not 100% satisfied with your order give us a call or shoot us an e-mail...and let us make it right! Exceptional Customer Service, and going ABOVE & BEYOND for our clients is our mission! We will do everything in our power to make it RIGHT....the first time!

 

 

Thank you for shopping with us!

Send Us A Message

Direct Line: 217-577-2014

COPYRIGHT © 2018 CUSTOMER DIRECT MARKETING          •         QUINCY, ILLINOIS

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